Brocato Directory

Rev Transcription

Short Description
Founded in 2010. Big U.S. transcription/captioning brand with Austin office. Worker-side red flag: 2019 freelancer pay cut to about $0.30/min (Verge/Gizmodo/Forbes). Offshore workforce — Not CJIS; court-certifiable transcripts typically no.

Physical Address: 1717 W 6th St, Suite 310, Austin, TX 78703

Public business registration: FL DOS (DE corp) Rev.com, Inc. — https://search.sunbiz.org/Inquiry/CorporationSearch/SearchResultDetail?inquirytype=EntityName&directionType=Initial&searchNameOrder=REVCOM%20F210000061750&aggregateId=forp-f21000006175-eaed55fc-fcaf-436f-802a-724676fcd868&searchTerm=REV.COM%2C%20INC&listNameOrder=REVCOM%20F210000061750

Google reviews: ★★★★☆ 4.0 / 5 from 51 Google reviews
https://www.google.com/maps/place/Rev.com/@37.7902024,-122.4036416,17z/data=!3m1!4b1!4m6!3m5!1s0x8085808963a44369:0x145e728082a1aaa0!8m2!3d37.7902024!4d-122.4036416!16s%2Fg%2F1w4vk4pz

Known public notes: Austin office + SOC 3 report; 2019 freelancer pay cut (~$0.30/min, press)

Other review sites: Glassdoor · Indeed · Trustpilot · BBB
Description

𝐏𝐡𝐲𝐬𝐢𝐜𝐚𝐥 𝐀𝐝𝐝𝐫𝐞𝐬𝐬: 1717 W 6th St, Suite 310, Austin, TX 78703

Rev is a well-known transcription and captioning company serving businesses, media teams, and individuals, with human and AI transcription products plus captions/subtitles.

𝐌𝐚𝐫𝐤𝐞𝐭𝐬 𝐬𝐞𝐫𝐯𝐞𝐝:
Human and AI transcription
Captions and subtitles
Fast turnaround options
English-focused with additional language support via translation products

𝐖𝐞𝐛𝐬𝐢𝐭𝐞: https://www.rev.com/

𝐇𝐞𝐚𝐝𝐪𝐮𝐚𝐫𝐭𝐞𝐫𝐬 𝐚𝐧𝐝 𝐚𝐝𝐝𝐫𝐞𝐬𝐬 𝐭𝐲𝐩𝐞:
𝐏𝐮𝐛𝐥𝐢𝐬𝐡𝐞𝐝 𝐚𝐝𝐝𝐫𝐞𝐬𝐬: 1717 W 6th St, Suite 310, Austin, TX 78703.
𝐀𝐝𝐝𝐫𝐞𝐬𝐬 𝐭𝐲𝐩𝐞: Verified office
This Austin suite is supported by Texas state filings listing President Jason Chicola. Directory research treats it as a verified office, not a registered-agent or virtual-mailbox mill.

𝐏𝐮𝐛𝐥𝐢𝐜 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐫𝐞𝐠𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧:
𝐉𝐮𝐫𝐢𝐬𝐝𝐢𝐜𝐭𝐢𝐨𝐧: Delaware, USA (Florida foreign qualification on Sunbiz)
𝐋𝐞𝐠𝐚𝐥 𝐧𝐚𝐦𝐞: Rev.com, Inc.
𝐓𝐫𝐚𝐝𝐞 𝐧𝐚𝐦𝐞 / 𝐃𝐁𝐀: none noted
𝐅𝐢𝐥𝐢𝐧𝐠 / 𝐞𝐧𝐭𝐢𝐭𝐲 𝐈𝐃: F21000006175 (FL document number; DE formation state on filing)
𝐒𝐭𝐚𝐭𝐮𝐬: Active
𝐎𝐟𝐟𝐢𝐜𝐢𝐚𝐥 𝐫𝐞𝐜𝐨𝐫𝐝: https://search.sunbiz.org/Inquiry/CorporationSearch/SearchResultDetail?inquirytype=EntityName&directionType=Initial&searchNameOrder=REVCOM%20F210000061750&aggregateId=forp-f21000006175-eaed55fc-fcaf-436f-802a-724676fcd868&searchTerm=REV.COM%2C%20INC&listNameOrder=REVCOM%20F210000061750
𝐍𝐨𝐭𝐞: Florida DOS foreign profit corporation for Delaware-formed Rev.com, Inc.; principal address and President Jason Chicola match the listing’s Austin suite.

𝐖𝐨𝐫𝐤𝐟𝐨𝐫𝐜𝐞:
𝐃𝐢𝐬𝐜𝐥𝐚𝐢𝐦𝐞𝐫: counts below are LinkedIn or LeadIQ people associated with the company. Marketplace and transcription firms often mix freelance/contract transcribers with staff. These figures are not a single-office headcount.
LinkedIn (~3,967 people, 70 countries).
United States: 1,086 (27%)
South Africa: 187 (5%)
Canada: 118 (3%)
Kenya: 75 (2%)
United Kingdom: 60
Philippines: 58
India: 40
Mexico: 30
Australia: 29
Egypt: 19
𝐒𝐨𝐮𝐫𝐜𝐞: https://www.linkedin.com/company/rev-com

𝐎𝐟𝐟𝐢𝐜𝐢𝐚𝐥 𝐯𝐞𝐫𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:
𝐑𝐞𝐯 𝐒𝐎𝐂 𝟑 𝐫𝐞𝐩𝐨𝐫𝐭 (𝐢𝐧𝐝𝐞𝐩𝐞𝐧𝐝𝐞𝐧𝐭 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝐚𝐮𝐝𝐢𝐭𝐨𝐫𝐬): Publicly linked SOC 3 report covering Rev’s Transcription, Captioning, and Subtitling System controls related to security and availability for the period October 1, 2023 to September 30, 2024. Opinion dated February 24, 2025. Primary source: https://21451281.fs1.hubspotusercontent-na1.net/hubfs/21451281/PDF%20Files/Rev%20SOC%203%20Report%20-%20FINAL.pdf. Opinion states management’s assertion that controls were effective throughout the period is fairly stated, in all material respects. Auditor signature block: CBIZ CPA’s, Tampa, FL.
𝐂𝐨𝐦𝐩𝐚𝐧𝐲 𝐜𝐥𝐚𝐢𝐦𝐬 (𝐧𝐨𝐭 𝐢𝐧𝐝𝐞𝐩𝐞𝐧𝐝𝐞𝐧𝐭𝐥𝐲 𝐯𝐞𝐫𝐢𝐟𝐢𝐞𝐝):
𝐑𝐞𝐯 𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲 𝐩𝐚𝐠𝐞 — 𝐒𝐎𝐂 𝟐 𝐓𝐲𝐩𝐞 𝐈𝐈 / 𝐇𝐈𝐏𝐀𝐀 / 𝐂𝐉𝐈𝐒 𝐜𝐥𝐚𝐢𝐦𝐬: https://www.rev.com/security — Company marketing page claims SOC 2 Type II, HIPAA (enterprise tier), and CJIS (unlimited plan). No separate public SOC 2 Type II full report URL located beyond the SOC 3 PDF above. Not on CBI CJIS Vendor Directory.
𝐂𝐁𝐈 𝐂𝐉𝐈𝐒 𝐕𝐞𝐧𝐝𝐨𝐫 𝐃𝐢𝐫𝐞𝐜𝐭𝐨𝐫𝐲 𝐜𝐡𝐞𝐜𝐤 (𝟐𝟎𝟐𝟔-𝟎𝟗-𝟏𝟏): this company does not appear among the ~619 names on Colorado’s published CBI CJIS Vendor Management Program list. CBI also states that directory listing is not itself a guarantee of full CJIS compliance.

𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞 𝐚𝐭𝐭𝐫𝐢𝐛𝐮𝐭𝐞𝐬:
𝐇𝐈𝐏𝐀𝐀: company claim (enterprise / HIPAA subscription + BAA) — https://www.rev.com/security and https://support.rev.com/hc/en-us/articles/13579285974157-Is-Rev-HIPAA-Compliant
𝐅𝐈𝐍𝐑𝐀: no public evidence found
𝐂𝐉𝐈𝐒: not CJIS (foreign / offshore workforce); company also markets CJIS on unlimited plan — https://www.rev.com/security — but not on CBI CJIS Vendor Directory
𝐒𝐎𝐂 𝟐 / 𝐒𝐎𝐂 𝟑: independent SOC 3 report (CBIZ CPAs) — https://21451281.fs1.hubspotusercontent-na1.net/hubfs/21451281/PDF%20Files/Rev%20SOC%203%20Report%20-%20FINAL.pdf; company also claims SOC 2 Type II on https://www.rev.com/security
𝐈𝐒𝐎 𝟐𝟕𝟎𝟎𝟏: no public evidence found
𝐆𝐃𝐏𝐑: company claim — https://www.rev.com/security
𝐅𝐄𝐑𝐏𝐀: no public evidence found

𝐂𝐉𝐈𝐒 𝐚𝐧𝐝 𝐜𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐭𝐫𝐚𝐧𝐬𝐜𝐫𝐢𝐩𝐭𝐬
Not CJIS compliant.
𝐑𝐞𝐚𝐬𝐨𝐧: work involving people outside the U.S. is incompatible with FBI CJIS Security Policy handling of criminal justice information (personnel must be U.S.-based and background-checked for CJI). Directory workforce data for this company includes people associated outside the United States (staff and/or freelance/contract transcribers).
𝐂𝐨𝐮𝐫𝐭-𝐜𝐞𝐫𝐭𝐢𝐟𝐢𝐚𝐛𝐥𝐞 𝐭𝐫𝐚𝐧𝐬𝐜𝐫𝐢𝐩𝐭𝐬: typically no.
𝐑𝐞𝐚𝐬𝐨𝐧: these vendors generally do not certify transcripts for U.S. court use. An overseas transcriber is not available to appear in a U.S. court to authenticate the transcript.

𝐊𝐧𝐨𝐰𝐧 𝐩𝐮𝐛𝐥𝐢𝐜 𝐧𝐨𝐭𝐞𝐬:
𝐏𝐮𝐛𝐥𝐢𝐜 𝐩𝐨𝐬𝐢𝐭𝐢𝐯𝐞𝐬:
Street-verified Austin office (Physical Address field on this listing).
Independent SOC 3 report (CBIZ) covering transcription/captioning/subtitling security and availability — https://21451281.fs1.hubspotusercontent-na1.net/hubfs/21451281/PDF%20Files/Rev%20SOC%203%20Report%20-%20FINAL.pdf
𝐏𝐮𝐛𝐥𝐢𝐜 𝐜𝐨𝐧𝐜𝐞𝐫𝐧𝐬:
2019 freelancer pay cut to about $0.30/min documented in press — https://www.theverge.com/2019/11/25/20979249/rev-recordings-transcriptions-low-pay-complaints-freelance-transcribers (also Gizmodo/Forbes coverage cited on this listing).
Offshore workforce — Not CJIS; court-certifiable transcripts typically no (see CJIS section).

𝐑𝐞𝐩𝐮𝐭𝐚𝐭𝐢𝐨𝐧:
𝐆𝐨𝐨𝐠𝐥𝐞 𝐫𝐞𝐯𝐢𝐞𝐰𝐬:
★★★★☆ 4.0 / 5 from 51 Google reviews
https://www.google.com/maps/place/Rev.com/@37.7902024,-122.4036416,17z/data=!3m1!4b1!4m6!3m5!1s0x8085808963a44369:0x145e728082a1aaa0!8m2!3d37.7902024!4d-122.4036416!16s%2Fg%2F1w4vk4pz
𝐎𝐭𝐡𝐞𝐫 𝐫𝐞𝐯𝐢𝐞𝐰 𝐬𝐢𝐭𝐞𝐬:
Glassdoor: https://www.glassdoor.com/Reviews/Rev-Reviews-E802400.htm
Indeed: https://www.indeed.com/cmp/Rev-e8adfebd
Trustpilot: https://www.trustpilot.com/review/www.rev.com
BBB: https://www.bbb.org/us/ca/san-francisco/profile/translators/revcom-1116-371421
Customers often praise accuracy and speed for mainstream English transcription/captioning. On the worker side, 2019 coverage documented a freelancer pay cut to about $0.30/min (The Verge: https://www.theverge.com/, Gizmodo, Forbes reporting on the cut). Customer-side complaints also appear around billing and support. Confirm current freelancer rates and customer terms independently.

𝐄𝐱𝐭𝐫𝐚 𝐬𝐨𝐮𝐫𝐜𝐞 𝐥𝐢𝐧𝐤𝐬:
https://www.rev.com/
𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐜𝐨𝐦𝐩𝐚𝐧𝐲 𝐩𝐚𝐠𝐞: https://www.linkedin.com/company/rev-com
𝐁𝐫𝐨𝐜𝐚𝐭𝐨 𝐥𝐢𝐬𝐭𝐢𝐧𝐠 𝐧𝐨𝐭𝐞: product mix (human vs AI) and pricing change frequently — verify on rev.com.

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