Brocato Transcription

LanguageLine Solutions

Short Description
Founded in 1982. Major Monterey language-access vendor (interpretation/translation). Worker-side history includes DOL underpayment finding and FLSA settlement. Not CJIS for foreign linguist workflows in the same sense as U.S.-only LE transcript companies; court-certifiable transcripts typically no.

Physical Address: 1 Lower Ragsdale Drive, Building 2, Monterey, CA 93940
Description

𝐏𝐡𝐲𝐬𝐢𝐜𝐚𝐥 𝐀𝐝𝐝𝐫𝐞𝐬𝐬: 1 Lower Ragsdale Drive, Building 2, Monterey, CA 93940

LanguageLine Solutions provides interpretation and translation services used by organizations that need language access for customers and patients, including phone, video, and on-site interpretation plus document translation.

𝐌𝐚𝐫𝐤𝐞𝐭𝐬 𝐬𝐞𝐫𝐯𝐞𝐝:
Phone, video, and on-site interpretation offerings
Document translation
Commonly used in healthcare, government, and customer support settings

𝐖𝐞𝐛𝐬𝐢𝐭𝐞: https://www.languageline.com/

𝐇𝐞𝐚𝐝𝐪𝐮𝐚𝐫𝐭𝐞𝐫𝐬 𝐚𝐧𝐝 𝐚𝐝𝐝𝐫𝐞𝐬𝐬 𝐭𝐲𝐩𝐞:
𝐏𝐮𝐛𝐥𝐢𝐬𝐡𝐞𝐝 𝐚𝐝𝐝𝐫𝐞𝐬𝐬: 1 Lower Ragsdale Drive, Building 2, Monterey, CA 93940.
𝐀𝐝𝐝𝐫𝐞𝐬𝐬 𝐭𝐲𝐩𝐞: Verified office
Directory research treats the Monterey campus as a verified office, not a mill.

𝐖𝐨𝐫𝐤𝐟𝐨𝐫𝐜𝐞:
𝐃𝐢𝐬𝐜𝐥𝐚𝐢𝐦𝐞𝐫: counts below are LinkedIn or LeadIQ people associated with the company. Marketplace and transcription firms often mix freelance/contract transcribers with staff. These figures are not a single-office headcount.
LinkedIn ~9,458 people, 72 countries.
United States: 1,875 (20%)
Mexico: 550 (6%)
United Kingdom: 301 (3%)
Costa Rica: 212 (2%)
Canada: 194
Egypt: 112
Argentina: 72
Colombia: 64
Malaysia: 56
Vietnam: 48
𝐒𝐨𝐮𝐫𝐜𝐞: https://www.linkedin.com/company/languageline-solutions

𝐎𝐟𝐟𝐢𝐜𝐢𝐚𝐥 𝐯𝐞𝐫𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:
𝐆𝐒𝐀 𝐌𝐮𝐥𝐭𝐢𝐩𝐥𝐞 𝐀𝐰𝐚𝐫𝐝 𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐞 — 𝐋𝐀𝐍𝐆𝐔𝐀𝐆𝐄 𝐋𝐈𝐍𝐄, 𝐋𝐋𝐂: Official GSA eLibrary contractor information for LANGUAGE LINE, LLC, Contract #47QRAA23D006X (MAS). Address 1 Lower Ragsdale Dr Bldg 2, Monterey, CA 93940; SAM UEI CE29KJQKADL5; NAICS 541930. Current Option Period End Date May 25, 2028; Ultimate Contract End Date May 25, 2043. Primary source: https://www.gsaelibrary.gsa.gov/ElibMain/contractorInfo.do?contractNumber=47QRAA23D006X&contractorName=LANGUAGE+LINE%2C+LLC&executeQuery=YES. Live eLibrary page confirmed 2026-09-11.
𝐓𝐞𝐥𝐞𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐒𝐄 𝐔𝐧𝐢𝐯𝐞𝐫𝐬𝐚𝐥 𝐑𝐞𝐠𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭 𝟐𝟎𝟐𝟓 — 𝐋𝐚𝐧𝐠𝐮𝐚𝐠𝐞𝐋𝐢𝐧𝐞 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬: Parent-company Universal Registration Document describing LanguageLine Solutions (LLS) as a Group business (founded 1982, Monterey, California) within Specialized Services; references subsidiary relationship since September 2016 acquisition. Primary source: https://www.tp.com/media/msvfbns0/tp-urd-2025.pdf. URD text identifies LanguageLine Solutions / LLS and acquisition timing (September 2016).
𝐓𝐞𝐥𝐞𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐬𝐡𝐚𝐫𝐞𝐡𝐨𝐥𝐝𝐞𝐫 𝐥𝐞𝐭𝐭𝐞𝐫 (𝐌𝐚𝐲 𝟐𝟎𝟏𝟕) — 𝐋𝐚𝐧𝐠𝐮𝐚𝐠𝐞𝐋𝐢𝐧𝐞 𝐚𝐜𝐪𝐮𝐢𝐬𝐢𝐭𝐢𝐨𝐧: Official shareholder letter citing the September 2016 purchase of LanguageLine Solutions (LLS). Primary source: https://www.tp.com/media/sncb4ywi/teleperformance-letter-to-shareholders-may-2017.pdf. Transformational Acquisition, with the September 2016 purchase of LanguageLine Solutions (LLS).
𝐂𝐨𝐦𝐩𝐚𝐧𝐲 𝐜𝐥𝐚𝐢𝐦𝐬 (𝐧𝐨𝐭 𝐢𝐧𝐝𝐞𝐩𝐞𝐧𝐝𝐞𝐧𝐭𝐥𝐲 𝐯𝐞𝐫𝐢𝐟𝐢𝐞𝐝):
𝐋𝐚𝐧𝐠𝐮𝐚𝐠𝐞𝐋𝐢𝐧𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 & 𝐀𝐰𝐚𝐫𝐝𝐬 𝐩𝐚𝐠𝐞: https://www.languageline.com/company/certifications — Company page claims ISO 9001, ISO/IEC 27001:2022, SOC 2 Type 2 + HIPAA/HITECH examination by A-LIGN, HITRUST i1, ASTM, PCI DSS SAQ D. Names A-LIGN as examiner but no public linked auditor report PDF captured; record as company claims with named auditor.
𝐂𝐁𝐈 𝐂𝐉𝐈𝐒 𝐕𝐞𝐧𝐝𝐨𝐫 𝐃𝐢𝐫𝐞𝐜𝐭𝐨𝐫𝐲 𝐜𝐡𝐞𝐜𝐤 (𝟐𝟎𝟐𝟔-𝟎𝟗-𝟏𝟏): this company does not appear among the ~619 names on Colorado’s published CBI CJIS Vendor Management Program list. CBI also states that directory listing is not itself a guarantee of full CJIS compliance.

𝐂𝐉𝐈𝐒 𝐚𝐧𝐝 𝐜𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐭𝐫𝐚𝐧𝐬𝐜𝐫𝐢𝐩𝐭𝐬
Not CJIS compliant.
𝐑𝐞𝐚𝐬𝐨𝐧: work involving people outside the U.S. is incompatible with FBI CJIS Security Policy handling of criminal justice information (personnel must be U.S.-based and background-checked for CJI). Directory workforce data for this company includes people associated outside the United States (staff and/or freelance/contract transcribers).
𝐂𝐨𝐮𝐫𝐭-𝐜𝐞𝐫𝐭𝐢𝐟𝐢𝐚𝐛𝐥𝐞 𝐭𝐫𝐚𝐧𝐬𝐜𝐫𝐢𝐩𝐭𝐬: typically no.
𝐑𝐞𝐚𝐬𝐨𝐧: these vendors generally do not certify transcripts for U.S. court use. An overseas transcriber is not available to appear in a U.S. court to authenticate the transcript.

𝐑𝐞𝐩𝐮𝐭𝐚𝐭𝐢𝐨𝐧:
Major US language-access vendor for healthcare and government. Worker-side issues in the public record include a 2015 Department of Labor underpayment matter, an FLSA settlement exceeding $3.7M, and 2025 CWA living-wage complaints in the Teleperformance context. Buyers should weigh service reliability against labor and subcontracting structure.

𝐄𝐱𝐭𝐫𝐚 𝐬𝐨𝐮𝐫𝐜𝐞 𝐥𝐢𝐧𝐤𝐬:
https://www.languageline.com/
𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐜𝐨𝐦𝐩𝐚𝐧𝐲 𝐩𝐚𝐠𝐞: https://www.linkedin.com/company/languageline-solutions
𝐁𝐫𝐨𝐜𝐚𝐭𝐨 𝐥𝐢𝐬𝐭𝐢𝐧𝐠 𝐧𝐨𝐭𝐞: language-access contracts often involve subcontractors — confirm who handles your calls.

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