LanguageLine Solutions

𝐏𝐡𝐲𝐬𝐢𝐜𝐚𝐥 𝐀𝐝𝐝𝐫𝐞𝐬𝐬: 1 Lower Ragsdale Drive, Building 2, Monterey, CA 93940

LanguageLine Solutions provides interpretation and translation services used by organizations that need language access for customers and patients, including phone, video, and on-site interpretation plus document translation.

𝐌𝐚𝐫𝐤𝐞𝐭𝐬 𝐬𝐞𝐫𝐯𝐞𝐝:
Phone, video, and on-site interpretation offerings
Document translation
Commonly used in healthcare, government, and customer support settings

𝐖𝐞𝐛𝐬𝐢𝐭𝐞: https://www.languageline.com/

𝐇𝐞𝐚𝐝𝐪𝐮𝐚𝐫𝐭𝐞𝐫𝐬 𝐚𝐧𝐝 𝐚𝐝𝐝𝐫𝐞𝐬𝐬 𝐭𝐲𝐩𝐞:
𝐏𝐮𝐛𝐥𝐢𝐬𝐡𝐞𝐝 𝐚𝐝𝐝𝐫𝐞𝐬𝐬: 1 Lower Ragsdale Drive, Building 2, Monterey, CA 93940.
𝐀𝐝𝐝𝐫𝐞𝐬𝐬 𝐭𝐲𝐩𝐞: Verified office
Directory research treats the Monterey campus as a verified office, not a mill.

𝐏𝐮𝐛𝐥𝐢𝐜 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐫𝐞𝐠𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧:
not found — no single official business-entity record confidently matched to this brand in this pass

𝐖𝐨𝐫𝐤𝐟𝐨𝐫𝐜𝐞:
𝐃𝐢𝐬𝐜𝐥𝐚𝐢𝐦𝐞𝐫: counts below are LinkedIn or LeadIQ people associated with the company. Marketplace and transcription firms often mix freelance/contract transcribers with staff. These figures are not a single-office headcount.
LinkedIn ~9,458 people, 72 countries.
United States: 1,875 (20%)
Mexico: 550 (6%)
United Kingdom: 301 (3%)
Costa Rica: 212 (2%)
Canada: 194
Egypt: 112
Argentina: 72
Colombia: 64
Malaysia: 56
Vietnam: 48
𝐒𝐨𝐮𝐫𝐜𝐞: https://www.linkedin.com/company/languageline-solutions

𝐎𝐟𝐟𝐢𝐜𝐢𝐚𝐥 𝐯𝐞𝐫𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:
𝐆𝐒𝐀 𝐌𝐮𝐥𝐭𝐢𝐩𝐥𝐞 𝐀𝐰𝐚𝐫𝐝 𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐞 — 𝐋𝐀𝐍𝐆𝐔𝐀𝐆𝐄 𝐋𝐈𝐍𝐄, 𝐋𝐋𝐂: Official GSA eLibrary contractor information for LANGUAGE LINE, LLC, Contract #47QRAA23D006X (MAS). Address 1 Lower Ragsdale Dr Bldg 2, Monterey, CA 93940; SAM UEI CE29KJQKADL5; NAICS 541930. Current Option Period End Date May 25, 2028; Ultimate Contract End Date May 25, 2043. Primary source: https://www.gsaelibrary.gsa.gov/ElibMain/contractorInfo.do?contractNumber=47QRAA23D006X&contractorName=LANGUAGE+LINE%2C+LLC&executeQuery=YES. Live eLibrary page confirmed 2026-09-11.
𝐓𝐞𝐥𝐞𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐒𝐄 𝐔𝐧𝐢𝐯𝐞𝐫𝐬𝐚𝐥 𝐑𝐞𝐠𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭 𝟐𝟎𝟐𝟓 — 𝐋𝐚𝐧𝐠𝐮𝐚𝐠𝐞𝐋𝐢𝐧𝐞 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬: Parent-company Universal Registration Document describing LanguageLine Solutions (LLS) as a Group business (founded 1982, Monterey, California) within Specialized Services; references subsidiary relationship since September 2016 acquisition. Primary source: https://www.tp.com/media/msvfbns0/tp-urd-2025.pdf. URD text identifies LanguageLine Solutions / LLS and acquisition timing (September 2016).
𝐓𝐞𝐥𝐞𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐬𝐡𝐚𝐫𝐞𝐡𝐨𝐥𝐝𝐞𝐫 𝐥𝐞𝐭𝐭𝐞𝐫 (𝐌𝐚𝐲 𝟐𝟎𝟏𝟕) — 𝐋𝐚𝐧𝐠𝐮𝐚𝐠𝐞𝐋𝐢𝐧𝐞 𝐚𝐜𝐪𝐮𝐢𝐬𝐢𝐭𝐢𝐨𝐧: Official shareholder letter citing the September 2016 purchase of LanguageLine Solutions (LLS). Primary source: https://www.tp.com/media/sncb4ywi/teleperformance-letter-to-shareholders-may-2017.pdf. Transformational Acquisition, with the September 2016 purchase of LanguageLine Solutions (LLS).
𝐂𝐨𝐦𝐩𝐚𝐧𝐲 𝐜𝐥𝐚𝐢𝐦𝐬 (𝐧𝐨𝐭 𝐢𝐧𝐝𝐞𝐩𝐞𝐧𝐝𝐞𝐧𝐭𝐥𝐲 𝐯𝐞𝐫𝐢𝐟𝐢𝐞𝐝):
𝐋𝐚𝐧𝐠𝐮𝐚𝐠𝐞𝐋𝐢𝐧𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 & 𝐀𝐰𝐚𝐫𝐝𝐬 𝐩𝐚𝐠𝐞: https://www.languageline.com/company/certifications — Company page claims ISO 9001, ISO/IEC 27001:2022, SOC 2 Type 2 + HIPAA/HITECH examination by A-LIGN, HITRUST i1, ASTM, PCI DSS SAQ D. Names A-LIGN as examiner but no public linked auditor report PDF captured; record as company claims with named auditor.
𝐂𝐁𝐈 𝐂𝐉𝐈𝐒 𝐕𝐞𝐧𝐝𝐨𝐫 𝐃𝐢𝐫𝐞𝐜𝐭𝐨𝐫𝐲 𝐜𝐡𝐞𝐜𝐤 (𝟐𝟎𝟐𝟔-𝟎𝟗-𝟏𝟏): this company does not appear among the ~619 names on Colorado’s published CBI CJIS Vendor Management Program list. CBI also states that directory listing is not itself a guarantee of full CJIS compliance.

𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞 𝐚𝐭𝐭𝐫𝐢𝐛𝐮𝐭𝐞𝐬:
𝐇𝐈𝐏𝐀𝐀: company claim: SOC 2 Type 2 + HIPAA/HITECH examination by A-LIGN (named examiner; report not publicly linked) — https://www.languageline.com/company/certifications
𝐅𝐈𝐍𝐑𝐀: no public evidence found
𝐂𝐉𝐈𝐒: not CJIS (foreign / offshore workforce); not on CBI CJIS Vendor Directory
𝐒𝐎𝐂 𝟐 / 𝐒𝐎𝐂 𝟑: company claim SOC 2 Type 2 (A-LIGN) — https://www.languageline.com/company/certifications
𝐈𝐒𝐎 𝟐𝟕𝟎𝟎𝟏: company claim ISO/IEC 27001:2022 — https://www.languageline.com/company/certifications
𝐆𝐃𝐏𝐑: company claim / UK GDPR summary — https://www.languageline.com/en-gb/gdpr-summary
𝐅𝐄𝐑𝐏𝐀: no public evidence found
𝐇𝐈𝐓𝐑𝐔𝐒𝐓: company claim HITRUST i1 (Translation Portal) — https://www.languageline.com/resources/news/languageline-upgrades-hitrust-certification
𝐏𝐂𝐈-𝐃𝐒𝐒: company claim PCI DSS SAQ D — https://www.languageline.com/company/certifications

𝐂𝐉𝐈𝐒 𝐚𝐧𝐝 𝐜𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐭𝐫𝐚𝐧𝐬𝐜𝐫𝐢𝐩𝐭𝐬
Not CJIS compliant.
𝐑𝐞𝐚𝐬𝐨𝐧: work involving people outside the U.S. is incompatible with FBI CJIS Security Policy handling of criminal justice information (personnel must be U.S.-based and background-checked for CJI). Directory workforce data for this company includes people associated outside the United States (staff and/or freelance/contract transcribers).
𝐂𝐨𝐮𝐫𝐭-𝐜𝐞𝐫𝐭𝐢𝐟𝐢𝐚𝐛𝐥𝐞 𝐭𝐫𝐚𝐧𝐬𝐜𝐫𝐢𝐩𝐭𝐬: typically no.
𝐑𝐞𝐚𝐬𝐨𝐧: these vendors generally do not certify transcripts for U.S. court use. An overseas transcriber is not available to appear in a U.S. court to authenticate the transcript.

𝐊𝐧𝐨𝐰𝐧 𝐩𝐮𝐛𝐥𝐢𝐜 𝐧𝐨𝐭𝐞𝐬:
𝐏𝐮𝐛𝐥𝐢𝐜 𝐩𝐨𝐬𝐢𝐭𝐢𝐯𝐞𝐬:
Street-verified Monterey HQ (Physical Address).
GSA eLibrary contractor listing noted on this listing — https://www.gsaelibrary.gsa.gov/ElibMain/contractorInfo.do?contractNumber=47QRAA23D006X&contractorName=LANGUAGE+LINE%2C+LLC&executeQuery=YES
Certifications page (SOC 2 + HIPAA/HITECH examination by A-LIGN — company claim / named examiner) — https://www.languageline.com/company/certifications
𝐏𝐮𝐛𝐥𝐢𝐜 𝐜𝐨𝐧𝐜𝐞𝐫𝐧𝐬:
2015 U.S. Department of Labor Wage and Hour finding of underpayment (~$1.47M back wages/benefits context) — https://www.dol.gov/newsroom/releases/whd/whd20151221-0
Separate FLSA interpreter settlement administration site (Oliveira et al.) — https://flsainterpretersettlement.com/
Not treated as CJIS-capable for foreign linguist workflows in the same sense as U.S.-only LE transcript companies (see CJIS section).

𝐑𝐞𝐩𝐮𝐭𝐚𝐭𝐢𝐨𝐧:
𝐆𝐨𝐨𝐠𝐥𝐞 𝐫𝐞𝐯𝐢𝐞𝐰𝐬:
★★★☆☆ 2.8 / 5 from 33 Google reviews
https://www.google.com/maps/place/LanguageLine+Solutions/@36.576564,-121.8178427,17z/data=!3m1!4b1!4m6!3m5!1s0x808de54e1e26e7eb:0xe511f90c579232d0!8m2!3d36.576564!4d-121.8178427!16s%2Fg%2F1tf365gr
𝐎𝐭𝐡𝐞𝐫 𝐫𝐞𝐯𝐢𝐞𝐰 𝐬𝐢𝐭𝐞𝐬:
Glassdoor: https://www.glassdoor.com/Reviews/LanguageLine-Solutions-Reviews-E354434.htm
Indeed: https://www.indeed.com/cmp/Languageline-Solutions
Trustpilot: no verified profile found
Major US language-access vendor for healthcare and government. Worker-side issues in the public record include a 2015 Department of Labor underpayment matter, an FLSA settlement exceeding $3.7M, and 2025 CWA living-wage complaints in the Teleperformance context. Buyers should weigh service reliability against labor and subcontracting structure.

𝐄𝐱𝐭𝐫𝐚 𝐬𝐨𝐮𝐫𝐜𝐞 𝐥𝐢𝐧𝐤𝐬:
https://www.languageline.com/
𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐜𝐨𝐦𝐩𝐚𝐧𝐲 𝐩𝐚𝐠𝐞: https://www.linkedin.com/company/languageline-solutions
𝐁𝐫𝐨𝐜𝐚𝐭𝐨 𝐥𝐢𝐬𝐭𝐢𝐧𝐠 𝐧𝐨𝐭𝐞: language-access contracts often involve subcontractors — confirm who handles your calls.