Propio Language Services

𝐏𝐡𝐲𝐬𝐢𝐜𝐚𝐥 𝐀𝐝𝐝𝐫𝐞𝐬𝐬: not verified

Propio Language Services is an Overland Park, Kansas–headquartered language-access company founded in 1998 by Joe Fackrell. It provides interpretation, translation, and localization for healthcare, government, and enterprise clients. In 2025 Propio acquired CyraCom International; CyraCom is therefore not listed separately here.

𝐌𝐚𝐫𝐤𝐞𝐭𝐬 𝐬𝐞𝐫𝐯𝐞𝐝:
Over-the-phone, video, and on-site interpretation
Document translation
Localization
Healthcare and government language access

𝐖𝐞𝐛𝐬𝐢𝐭𝐞: https://propio.com/

𝐇𝐞𝐚𝐝𝐪𝐮𝐚𝐫𝐭𝐞𝐫𝐬 𝐚𝐧𝐝 𝐚𝐝𝐝𝐫𝐞𝐬𝐬 𝐭𝐲𝐩𝐞:
𝐏𝐮𝐛𝐥𝐢𝐬𝐡𝐞𝐝 𝐚𝐝𝐝𝐫𝐞𝐬𝐬: 4950 College Boulevard, Overland Park, KS 66211 (company contact/about footers; local news covered 2025 HQ move). No suite number on the published mailing address.
𝐀𝐝𝐝𝐫𝐞𝐬𝐬 𝐭𝐲𝐩𝐞: Published building address without suite number (not verified)
Per 2026-09-12 guidance, building-only HQs with no suite/unit are not placed in the verified Physical Address field. Local press described a headquarters move into this Overland Park location; Physical Address remains not verified.

𝐏𝐮𝐛𝐥𝐢𝐜 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐫𝐞𝐠𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧:
not found — no single official business-entity record confidently matched to this brand in this pass

𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩: Founder Joe Fackrell (1998). CEO Marco Assis (since 2019) — https://propio.com/about-us/

𝐖𝐨𝐫𝐤𝐟𝐨𝐫𝐜𝐞:
U.S.-headquartered language-access company with large interpreter networks (including post-CyraCom acquisition workforce changes reported in 2025 Arizona WARN/press). Exact country-count tables omitted.
Interpreter networks and global delivery patterns ⇒ not treated as CJIS LE transcription vendor here (not on CBI list).

𝐎𝐟𝐟𝐢𝐜𝐢𝐚𝐥 𝐯𝐞𝐫𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:
𝐂𝐨𝐦𝐩𝐚𝐧𝐲 𝐜𝐥𝐚𝐢𝐦𝐬:
Security/compliance page claims HIPAA-compliant workflows, SOC 2 Type II, HITRUST, and ISO certifications covering translation/localization/medical-device/MTPE lines — https://propio.com/security-compliance/
𝐂𝐁𝐈 𝐂𝐉𝐈𝐒 𝐕𝐞𝐧𝐝𝐨𝐫 𝐃𝐢𝐫𝐞𝐜𝐭𝐨𝐫𝐲 𝐜𝐡𝐞𝐜𝐤 (𝟐𝟎𝟐𝟔-𝟎𝟗-𝟏𝟐): this company does not appear among the ~619 names on Colorado’s published CBI CJIS Vendor Management Program list. CBI also states that directory listing is not itself a guarantee of full CJIS compliance.

𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞 𝐚𝐭𝐭𝐫𝐢𝐛𝐮𝐭𝐞𝐬:
𝐇𝐈𝐏𝐀𝐀: company claim — https://propio.com/security-compliance/
𝐅𝐈𝐍𝐑𝐀: no public evidence found
𝐂𝐉𝐈𝐒: not CJIS (not on CBI list; language-access/interpreting company)
𝐒𝐎𝐂 𝟐 / 𝐒𝐎𝐂 𝟑: company claim SOC 2 Type II — https://propio.com/security-compliance/
𝐈𝐒𝐎 𝟐𝟕𝟎𝟎𝟏: company claim (ISO quality/security suite for language services) — https://propio.com/security-compliance/
𝐆𝐃𝐏𝐑: no public evidence found
𝐅𝐄𝐑𝐏𝐀: no public evidence found

𝐂𝐉𝐈𝐒 𝐚𝐧𝐝 𝐜𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐭𝐫𝐚𝐧𝐬𝐜𝐫𝐢𝐩𝐭𝐬
Not CJIS compliant as a criminal-justice transcription vendor.
𝐑𝐞𝐚𝐬𝐨𝐧: Not on Colorado CBI CJIS vendor list; core offering is language access/interpreting rather than LE CJI audio transcription.
𝐂𝐨𝐮𝐫𝐭-𝐜𝐞𝐫𝐭𝐢𝐟𝐢𝐚𝐛𝐥𝐞 𝐭𝐫𝐚𝐧𝐬𝐜𝐫𝐢𝐩𝐭𝐬: typically no as a court-reporter transcript product.
𝐑𝐞𝐚𝐬𝐨𝐧: interpreting/translation certifications are not U.S. court transcript certification.

𝐊𝐧𝐨𝐰𝐧 𝐩𝐮𝐛𝐥𝐢𝐜 𝐧𝐨𝐭𝐞𝐬:
𝐏𝐮𝐛𝐥𝐢𝐜 𝐩𝐨𝐬𝐢𝐭𝐢𝐯𝐞𝐬:
HIPAA, SOC 2 Type II, HITRUST, ISO certifications — company claims — https://propio.com/security-compliance/
𝐏𝐮𝐛𝐥𝐢𝐜 𝐜𝐨𝐧𝐜𝐞𝐫𝐧𝐬:
Published Overland Park College Blvd address (no suite) not verified on this listing.
Not CJIS (see CJIS section).

𝐑𝐞𝐩𝐮𝐭𝐚𝐭𝐢𝐨𝐧:
no verified Google Business reviews page found
𝐎𝐭𝐡𝐞𝐫 𝐫𝐞𝐯𝐢𝐞𝐰 𝐬𝐢𝐭𝐞𝐬:
Glassdoor: no verified profile found
Indeed: https://www.indeed.com/cmp/Propio-Language-Services
Trustpilot: no verified profile found
Major U.S. language-access vendor; 2025 CyraCom acquisition and related Tucson workforce reductions were widely reported. Confirm current delivery locations and certificate scope on contract.

𝐄𝐱𝐭𝐫𝐚 𝐬𝐨𝐮𝐫𝐜𝐞 𝐥𝐢𝐧𝐤𝐬:
https://propio.com/
Contact: https://propio.com/contact-us/
Security: https://propio.com/security-compliance/
𝐁𝐫𝐨𝐜𝐚𝐭𝐨 𝐥𝐢𝐬𝐭𝐢𝐧𝐠 𝐧𝐨𝐭𝐞: CyraCom skipped as acquired brand; Propio is the surviving listing.